Shipping policy
1. Important Information
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Order cut-off time: 3:00 p.m. (Eastern Time – ET)
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Order processing time: 1–3 business days
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Delivery time: 4–6 business days
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Shipping costs: Free shipping throughout the United States
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Taxes: Applicable sales taxes are calculated and applied at checkout in accordance with state and local tax regulations.
2. Shipping Details
Orders placed before 3:00 p.m. (Eastern Time – ET) will begin processing on the same business day whenever possible. Orders placed after this time, on weekends, or on public holidays will be processed on the next business day.
Order processing takes 1 to 3 business days, followed by an estimated delivery time of 4 to 6 business days.
Once your order has been dispatched, you will receive a confirmation email containing your shipment details and tracking information.
3. Pricing and Taxes
All prices displayed on our website are listed in US Dollars (USD).
Applicable sales taxes are calculated and collected at checkout based on the delivery address and relevant state and local tax regulations.
The final amount payable will be clearly displayed before you complete your purchase.
4. Tracking Your Order
After placing your order, you will receive an email containing your tracking number and a tracking link to follow your delivery.
Please allow up to 48 hours after dispatch for tracking information to become active.
5. Shipping Costs
Delivery is free throughout the United States. No handling, shipping, or additional delivery fees are charged.
6. Delays in Delivery
While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including public holidays, adverse weather conditions, customs inspections, courier disruptions, or periods of exceptionally high demand.
If your order has not arrived within the estimated delivery timeframe, please allow an additional three business days before contacting our customer support team.
7. Cancellations
If you wish to cancel your order, please contact contact@Lagroup.com as soon as possible.
Cancellation requests must be received before order processing begins. Once an order has entered processing or has been dispatched, cancellation may no longer be possible.
8. Defective or Damaged Items
If your package arrives damaged, defective, or you receive an incorrect item, please contact contact@Lagroup.com within 48 hours of delivery.
Please include:
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Your order number
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Clear photographs of the item
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Photographs of the packaging (where applicable)
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A brief description of the issue
Our support team will review your request and provide an appropriate resolution as quickly as possible.
9. Company Information
Website name: LAGROUP
Legal company name: LA DIGITAL GROUP LLC
Company type: Single-Member Limited Liability Company (LLC)
Business address:
8206 Louisiana Blvd NE
Albuquerque, New Mexico 87113
United States
Email: contact@Lagroup.com
Phone: +1 239-799-0452
Customer service hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (Eastern Time – ET)
Response time: Within 24 business hours