Shipping policy

1. Important Information

  • Order cut-off time: 3:00 p.m. (Mountain Time – MT)

  • Order processing time: 1–3 business days

  • Delivery time: 4–6 business days

  • Shipping costs: Free shipping throughout the United States

  • Taxes: Applicable U.S. sales taxes will be calculated at checkout based on the shipping address and applicable state and local tax laws.

2. Shipping Details

Orders placed before 3:00 p.m. (Mountain Time – MT) will begin processing on the same business day whenever possible. Orders placed after this time, on weekends, or on U.S. federal holidays will be processed on the next business day.

Order processing takes 1 to 3 business days, followed by an estimated delivery time of 4 to 6 business days.

Once your order has been dispatched, you will receive a confirmation email containing your shipment details and tracking information.

3. Pricing, Taxes and Sales Tax

All prices displayed on our website are listed in United States Dollars (USD).

Applicable U.S. sales taxes will be calculated and displayed during checkout based on the customer's shipping address and applicable state and local tax laws.

The final order total, including any applicable sales taxes, will be displayed before payment is completed.

4. Tracking Your Order

After placing your order, you will receive an email containing your tracking number and a tracking link to follow your delivery.

Please allow up to 48 hours after dispatch for tracking information to become active.

5. Shipping Costs

Delivery is free throughout the United States. No handling, shipping, or additional delivery fees are charged.

6. Delays in Delivery

While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including U.S. federal holidays, adverse weather conditions, customs inspections, courier disruptions, or periods of exceptionally high demand.

If your order has not arrived within the estimated delivery timeframe, please allow an additional three business days before contacting our customer support team.

7. Cancellations

If you wish to cancel your order, please contact contact@Lagroup.com as soon as possible.

Cancellation requests must be received before order processing begins. Once an order has entered processing or has been dispatched, cancellation may no longer be possible.

8. Defective or Damaged Items

If your package arrives damaged, defective, or you receive an incorrect item, please contact contact@Lagroup.com within 48 hours of delivery.

Please include:

  • Your order number

  • Clear photographs of the item

  • Photographs of the packaging (where applicable)

  • A brief description of the issue

Our support team will review your request and provide an appropriate resolution as quickly as possible.

9. Company Information

Website name: LAGROUP

Legal company name: LA DIGITAL GROUP LLC

Company type: Single-Member Limited Liability Company (LLC)

Business address:
8206 Louisiana Blvd NE, Albuquerque, New Mexico 87113, United States

Email: contact@Lagroup.com

Phone: +1 239-799-0452

Customer service hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (Mountain Time – MT)

Response time: Within 24 business hours