Privacy policy

1. Important Information

• This Privacy Policy explains how LAGROUP collects, uses, stores, and protects your personal information when you visit our website or make a purchase.

• We are committed to handling your personal information responsibly and in accordance with applicable U.S. federal and state privacy laws, including state consumer privacy laws where applicable.

• By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

When you interact with our website, we may collect the following information:

• Full name.

• Billing and delivery address.

• Email address.

• Telephone number.

• Payment information (processed securely through our payment providers).

• Order history.

• IP address.

• Device information.

• Browser type.

• Cookies and similar technologies.

• Website usage information.

We only collect information that is necessary to process your orders, improve our services, and provide a secure shopping experience.

3. How We Use Your Information

Your personal information may be used to:

• Process and fulfill your orders.

• Deliver your purchases.

• Provide customer support.

• Process payments securely.

• Send order confirmations and delivery updates.

• Respond to enquiries.

• Prevent fraudulent activity.

• Improve our website and customer experience.

• Comply with legal and regulatory obligations.

Where you have provided your consent, we may also send promotional emails and marketing communications. You may unsubscribe at any time.

4. Payment Information

For your security, LAGROUP does not store your complete payment card details.

Payments are securely processed by trusted third-party payment providers using encrypted technology that complies with recognized industry security standards.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences.

• Maintain your shopping cart.

• Analyze website traffic.

• Improve website performance.

• Personalize your shopping experience.

• Measure the effectiveness of advertising campaigns.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

6. Sharing Your Information

We only share your information where necessary to operate our business and fulfill your orders.

Your information may be shared with:

• Shopify.

• Payment providers.

• Shipping and delivery partners.

• Analytics providers.

• Marketing service providers.

• Advertising partners.

• Fraud prevention services.

• Government authorities where required by law.

We do not sell personal information in exchange for monetary compensation. However, certain disclosures to advertising partners for targeted advertising may be considered a sale, sharing, or targeted advertising under applicable U.S. state privacy laws.

Where required by applicable law, you may have the right to opt out of these activities.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Although no online system can guarantee absolute security, we continually review and improve our security practices.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Process your orders.

• Provide customer support.

• Meet legal, accounting, and tax obligations.

• Resolve disputes.

• Enforce our legal agreements.

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Your Rights

Depending on your state of residence and applicable U.S. privacy laws, you may have the right to:

• Access your personal information.

• Correct inaccurate or incomplete information.

• Request deletion of your personal information.

• Restrict certain processing activities.

• Opt out of certain processing activities, including targeted advertising or the sale or sharing of personal information where applicable.

• Request a copy of your personal data.

• Withdraw your consent where processing is based on consent.

To exercise any of these rights, please contact our customer support team.

10. Third-Party Services

Our website may include links to third-party websites or services.

LAGROUP is not responsible for the privacy practices, content, or policies of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child, we will take appropriate steps to remove such information promptly, in accordance with applicable law.